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Customer Service Administrator

Job in Pershore, Worcestershire, WR10, England, UK
Listing for: Ernest Gordon Recruitment Limited
Full Time, Part Time position
Listed on 2026-03-02
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 28000 GBP Yearly GBP 28000.00 YEAR
Job Description & How to Apply Below
Customer Service Administrator (35 hour week)

£26,000 - £28,000 + Half Day Friday + Flexible Environment + Full Training + Company Benefits

Pershore

Are you an Administrator with a background in Customer Service, Export Admin or similar, looking to work for a well-established business within the healthcare industry, who prioritise their staff, offer a flexible working environment, full training, long term stability and a 35 hour week with a half day on a Friday?

On offer is the opportunity to join a long-standing business as part of a leading healthcare group, who are known for their excellent culture, long-serving staff and their expanding product range and offerings across the country. The company provide medical mobility equipment for both domestic and commercial clients, these include stairlifts, hoists, slings and other crucial devices.

This varied role, will see you responsible for assisting the Customer Service Manager, you will process both UK and European orders, prepare quotations, take payments, assist customers with queries, manage the company inbox and other general adhoc administrative tasks. This role is Monday to Thursday, 8:30AM-5PM with a 9AM-12PM stint on the Friday.

This role would suit an Administrator with a Customer Service or Export Administration background, looking to work for a stable company, offering you a great working environment, flexibility and a 35 hour week with opportunities in the future if desired.

The Role:

Process accurate UK and European customer orders
First point of contact via telephone and email, taking ownership or resolution
Preparing quotations, raising replacements and processing payments
General ad-hoc administration / data handling
Monday - Thursday (8:30AM - 5PM), 9-12PM on a Friday

The Person :

Administrator or similar
Background in Customer Service or Export Admin
Commutable to Pershore Reference: 24201A

're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Additional Information / Benefits
Half Day Friday + Full Training + Be
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