Receptionist, Administrative​/Clerical

Receptionist

H&R Block is looking for a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and help match clients with the right tax professional. The role is full‑time and located in the New York City Metropolitan Area.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We are committed to a high‑performing, connected culture where everyone feels like they belong.

You will greet clients in a personalized, friendly manner, ensure their needs are met in person, over the phone, or virtually, and maintain office cleanliness and organization. You will also help clients schedule appointments and match them with the best‑suited tax professional.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule client appointments as requested
• Ensure all client needs have been met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Benefits such as medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan
• to checkout all available benefits

$11.00 – $27.00 per hour. Local minimum wage laws apply. Successful candidates may participate in incentive compensation plans.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity, or veteran status.