Assistant Manager, Receiving
Listed on 2026-10-18
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Supply Chain/Logistics
Distribution/ General Warehouse, Inventory Control & Analysis, Supply Chain & Logistics
The Role
Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona - combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website.
As a Merchandise Operations Specialist, you will inspect the condition and gather pertinent information for all products that funnel into our warehouse, ranging from designer clothing and handbags to fine jewelry and watches. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!
The Role
Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona - combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website.
As a Merchandise Operations Specialist, you will inspect the condition and gather pertinent information for all products that funnel into our warehouse, ranging from designer clothing and handbags to fine jewelry and watches. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!
- Oversee VIP and vendor consignments
- Partner with luxury consignment office to manage fashion product being transferred to the warehouse
- Provide coverage on receiving floor, assist with product questions and distribution to increase department's productivity
- Point of contact for customer returns, authentication, merchandising, copywriting and inbound loading dock
- Assist operation
- coordinators and exception specialist with outstanding product issues and exceptions
- Conduct weekly and monthly audits to ensure standard operating procedures compliance
- Uphold company brand and conditions standards
- Enforce and maintain positive team culture
- Management of backlog and end of day reporting
- Oversee all inquiries sent to AZ receiving support, ensuring responses are timely with correct information
- Oversee department product handlers and support staff
The Role
Minimum Requirements
- Proven success with process implementation and facilitation with measurable KPIs
- Retaining and developing top talent
- Must have at least one year management experience in a related field
- Highly motivated, dependable and proactive
- Able to lead by example
- Great time management skills and ability to prioritize daily tasks
- Able to work independently but has the ability to manage a large group in a team environment
- Strong communication skills
- 'Can-do' attitude
- Solution minded and detail oriented
- Comfortable in high value and fast paced work environment
- Comfortable with Excel/Google Sheets
- $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
- Employee Stock Purchase Plan
- 401K with Company Match
- Medical, Dental & Vision Insurance
- Paid Parental Leave
- 9 Paid Company Holidays
- Flexible Time Off (With Manager Approval)
- State of the art, climate-controlled warehouse facility
- Find out more about our Benefits here.
The expected salary range for this role is $57,000.00-$80,912.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The Real Real is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The Real Real provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day.
As a sustainable company, we give new life to pieces by thousands of brands across numerous categories- including women's and men's fashion, fine jewelry and watches, art, and home - in support of the circular…
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