Vehicle Damage Assessor

Overview

The Vehicle Damage Assessor role at Solus is built around technical accuracy, consistency and professional judgement
. From initial assessment through to repair planning, your decisions play a critical part in keeping repairs safe, efficient and fair for everyone involved. Because Solus operates directly within an insurer group, our Vehicle Damage Assessors work with a wider level of authority and influence, allowing you to make informed decisions that support technicians, customers and repair quality without unnecessary delays or hand‑offs.

As a VDA, you’ll shape the repair journey from the outset, ensuring vehicles are assessed correctly and repairs are set up to be completed right first time.

• Accurately inspect and assess vehicle damage in line with manufacturer and industry standards
• Prepare clear repair methods and estimates using recognised estimating systems
• Identify additional damage and manage supplements in a fair, consistent way
• Work closely with Panel, MET, Paint and production teams to support smooth repair flow
• Promote best practice, quality and compliance across the site

What matters most is that you bring relevant VDA or technical experience
, along with a structured, quality‑first approach.

• Experience as a Vehicle Damage Assessor within an accident repair environment
• Knowledge of standards and industry‑recognised qualifications (such as ATA or IMI‑aligned competence)
• Confidence assessing modern vehicle construction and repair methods
• Strong attention to detail and consistency in decision‑making

• Respect for VDA expertise and professional judgement
• Strong working relationships with technicians and production teams
• Opportunities to influence repair quality, process and outcomes
• An inclusive culture where decision‑making style matters more than stereotype

We have so much to offer when it comes to being a Solus colleague:

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva’s success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer’s leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Apply online today, and our team will be in touch within 14 days.