Events Operations Manager; F&B

COME AND JOIN US . . .

We are currently seeking a highly experienced, hands‑on, and skilled Event Operations Manager
to join our team.

As Event Operations Manager, you’ll lead from the front in delivering exceptional, large‑scale and bespoke events across the estate. From high‑profile conferences to luxury private dining experiences, you’ll ensure seamless execution and exceptional standards at every stage, while driving innovation, efficiency, and team performance.

Working at the heart of the operation, you’ll take full ownership of Conference & Banqueting and Private Dining delivery; leading, inspiring and developing your team, while collaborating closely with colleagues across the estate to ensure every experience is delivered to perfection.

The on target earning potential for this role is £53,363 / per annum – comprising a base salary of £45,063, plus a qualified estimate of £8,300 in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location;
Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

• Leading the seamless execution of a diverse portfolio of luxury events, ensuring exceptional delivery at every touchpoint
• Taking full operational ownership of Private Dining and Conference & Banqueting service standards
• Driving innovation across events and dining experiences, identifying opportunities to enhance guest experience and operational efficiency
• Leading, coaching and developing a high‑performing team, creating a culture of accountability, engagement and continuous improvement
• Collaborating closely with culinary, events planning and wider estate teams to deliver cohesive, world‑class experiences
• Overseeing detailed event planning and execution through BEO meetings, ensuring precision and clarity across all departments
• Maintaining rigorous control of departmental resources, including staffing, equipment and cost management
• Acting as a senior point of contact for guests, confidently managing complex requests and resolving challenges with professionalism
• Building strong, influential relationships across the estate to ensure alignment and consistency in delivery
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

• You have fantastic experience within a luxury Conference & Banqueting or Events environment, delivering seamless, high‑impact events through meticulous planning, efficient logistics, and cross‑functional team leadership
• A confident and credible leader, you’re adept in inspiring, influencing and developing high‑performing teams
• Commercially aware, with strong organisational and financial management skills
• Resilient and adaptable, you thrive in a fast‑paced, ever‑changing environment
• Naturally collaborative, with the ability to build strong relationships across multiple departments; you’re…