Entrant Manager

Position: New Entrant Manager
## New Entrant Manager### General information

Job Posting Title New Entrant Manager Date Wednesday , June 24, 2026

City Remote Country United  Kingdom Working time

Full-time Closing Date
01-Jul-2026### Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives.
** Role Summary
** The New Entrant Manager is responsible for the operational and clinical performance of the new entrant journey, managing either Trainers or Clinical Support Coaches to ensure learners are supported effectively from onboarding through to readiness for independent practice.

The role assures quality, consistency and progression through strong people leadership, effective use of MI, observation and calibration, and timely intervention where standards are king closely with the Operational Delivery Manager and Resource Manager, the role plays a key part in delivering a high‐quality, scalable new entrant model aligned to service, clinical and contractual expectations.
** Essential

Duties & Responsibilities
** 1. Own the day‐to‐day operational and clinical performance of trainers or clinical support coaches, ensuring delivery of a consistent, high‐quality new entrant journey from onboarding through to readiness for independent practice.
2. Assure learner progression, Trainer/Coach individual capability, and quality standards through active use of MI, observation, audit outcomes and calibration, identifying risks early and implementing timely corrective actions.
3. Provide strong people leadership through regular 1‐to‐1s, coaching, feedback and performance management, ensuring trainers or coaches are developed, supported and held accountable to agreed standards.
4. Oversee delivery of training or coaching activity against agreed capacity, quality and progression expectations, maintaining personal technical credibility by periodically undertaking assessment, coaching or training activity, and escalating barriers and performance risks to the Operational Delivery Manager as required.
5. Drive continuous improvement by identifying themes and insights from learner feedback, quality data and performance trends, using hands‐on experience to inform practical improvements, and contributing to enhancements in training, coaching and supervised practice models.
6. Customer and stakeholder focus: assure learner experience and readiness outcomes, manage escalations, and maintain strong relationships with internal stakeholders including Training, Quality, Recruitment and Operations leadership.
7. Governance, compliance and facilities: ensure adherence to HSE, security and contractual requirements; uphold governance frameworks set by the business.
** Key contacts and relationships
**** Internal
* ** Operations Delivery Manager
* Trainers and/or Clinical Support Coaches
* Service Delivery Managers
* Heads of New Entrant Excellence
* Clinical Assurance & Audit teams
* Training, Recruitment and Enablement teams
* Recruitment* Training & Coaching Team
* Estates & Facilities
** External
* ** Key client relationships as required, aligned to new entrant delivery and assurance activity
** Qualifications & Experience
**** Essential
* * Qualified and accredited health professional (e.g. nurse, occupational therapist, physiotherapist, paramedic, doctor), with current professional registration.
Competent and approved Disability Analyst, with a strong record of delivering quality and productivity in line with contractual requirements.
Demonstrable experience supporting new entrants through training, coaching, supervised practice or structured clinical development pathways.
Proven experience leading, coaching or managing clinical professionals, with the ability to assure quality, capability and performance.
Strong understanding of clinical quality standards, audit outcomes and professional governance requirements, with the ability to identify and mitigate risk.
Ability to use MI, audit data and observation to drive performance…