Scheduler, Business

Base

Location:

Perth

Salary: £29,504 - £34,757 depending on skills and experience

Working Pattern: 18-months secondment/Fixed term contract | Full time, 37 hours

We are looking for a Scheduler to join our team on an 18-month Fixed term contract/secondment. Our aim is to create a more efficient and sustained workforce that is resourced effectively, with our customers at the forefront of our mindset, and as part of our approach, we aim to achieve a 90% utilisation target, or above, within our works schedule.

• Scheduling work to ensure that priorities are dealt with, and work is delivered to meet programme and customer requirements.
• Ensuring that all periods of annual leave and training are programmed in advance to help identify any areas where we are under resourced.
• Supporting the operational delivery teams by collating and processing all required paperwork and submitting to various parties once full validation checks have been undertaken.
• Assisting with internal and external customer enquiries via email and on the telephone.
• Due to the nature of business operations you will be required to respond to emergency events including severe weather as and when required, supporting team members in their ability to respond as is appropriate for their role.
• To maintain an efficient team, excellent communication and organisational skills are key, and you'll attend daily huddles to feedback progress and improvement opportunities, raising concerns and seeking validation for any queries.

• Previous experience in scheduling, administration and/or customer focused roles
• Great administration and communication skills, with the ability to multitask and work effectively under pressure in a fast‑paced, customer focused environment.
• Proven experience working to SLAs and KPIs, delivering results and demonstrating a continuous improvement mindset.
• Advanced IT proficiency, including knowledge of Microsoft Office (particularly Excel), and the ability to analyse, interpret, and summarise data with exceptional attention to detail.
• Experience coordinating staff, resources, schedules, budgets, meet deadlines, and maintain a high level of accuracy.

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact  / to discuss how we can support you.