WFM Analyst: ‑Time Scheduling & Insights
Listed on 2026-10-11
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Business
Business Analyst
Stagecoach Group is seeking a WFM Analyst to join our Perth-based Customer Service Centre. You will create and maintain staff schedules aligned to forecast demand, plan offline activities, and monitor real-time performance to ensure balanced operations.
Ideal candidates have contact centre WFM experience, strong analytical skills, and advanced Excel proficiency. The role offers a Monday–Friday 8am–4pm pattern with opportunities to influence planning and efficiency across teams.
We are currently recruiting a WFM Analyst:
Real‑Time Scheduling & Insights – Free Travel for our team in Perth, Scotland, United Kingdom.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the WFM Analyst:
Real‑Time Scheduling & Insights – Free Travel role at Stagecoach Group, based in Perth, Scotland, United Kingdom.
We are looking to fill the WFM Analyst:
Real‑Time Scheduling & Insights – Free Travel position at Stagecoach Group in Perth, Scotland, United Kingdom.
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