Care Quality Officer

Role Overview

Call‑in Homecare are currently recruiting a Quality Officer for our Perth and Dundee Service. This role will be partially based in Perth, with a requirement to travel to our office base in Dundee. The successful applicant will have a track record in delivering high‑quality care at home services, be an excellent communicator with a focus on creating positive outcomes for colleagues, staff, and service users.

There is an on‑call requirement for this post, which attracts additional payments to your basic salary.

• Permanent, full‑time contract
• Highly competitive salary + on‑call wage
• Weekly pay
• Pension and mileage allowance (
  40p/mile
  )
• Paid annual leave
• Fast‑tracked job offer system
• Job security
• Generous refer a friend scheme with opportunity to earn up to £300 per referral (
  unlimited
  )
• Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
• Opportunities for personal and professional growth and development
• A supportive and welcoming working environment
• Access to extensive well‑being services and fitness programmes.
• Free uniform & PPE
• In‑store discounts with a Blue Light card offering up to 60% off high‑street names
• And other benefits

• Good geographical knowledge of Perth and Dundee.
• Experience in domiciliary care will be essential.
• Experience with supervising and supporting teams and individuals to bring out the best in them.
• A valid driving license and own transport is required – with business insurance
• SVQ Level 3 in Health and Social Care or a willingness to pursue this.

• Client assessments, outcome‑based care planning and reviewing.
• Support and supervision to individual staff and staff teams.
• Liaising with other health and social care professionals.
• Participating in the branch's out‑of‑hours on‑call system (enhanced payment).
• Improving the quality of service to service users and staff.