Food and Beverage - Food and Beverage Supervisor - Q03

Food and Beverage - Food and Beverage Supervisor - Q03

Lower Hyde, Lower Hyde, Shanklin, Isle of Wight, United Kingdom

• Ensuring the complex is presented to the highest standards, both visually and in line with food safety and hygiene policies.
• Delivering a warm welcome to guests and ensuring their needs are met throughout their visit.
• Supporting the Complex Manager with labour planning and wage cost control.
• Using ordering systems accurately to place and manage food and beverage orders.
• Managing cash handling procedures, including till use and cashing up.
• Monitoring stock levels to ensure availability, reduce waste, and achieve gross profit targets.
• Supporting recruitment, induction, training, and development of team members.
• Working closely with kitchen teams to ensure food meets specification and portion controls are followed.
• Handling customer complaints professionally and efficiently to secure positive outcomes.
• Ensuring compliance across food safety, health & safety, financial controls, and mandatory training.
• Running shifts during the absence of the Complex Manager to ensure seamless operations.
• Completing any additional tasks required by the General Manager or Complex Manager.

• Previous experience supervising or leading a team in a food and beverage environment.
• A guest‑focused, engaging approach with a passion for delivering memorable experiences.
• Experience handling cash and following financial control procedures.
• Confidence working in a fast‑paced, high‑pressure environment.
• Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
• Food Hygiene Level 2 (or equivalent) – training can be provided.

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly