Retail Sales Assistant - Keyholder

Apply for Retail Sales Assistant - Keyholder at The Works Stores Ltd in Perth, SCT, GB. This full‑time on‑site position offers great opportunities for career growth.

We don’t just sell products. We inspire reading, learning, creativity and play, helping people ignite the spark within, find new passions, hobbies or rekindle fond memories.

• 25% colleague discount
• Exclusive double discount days
• MyWorks – access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
• Family friendly leave – enhanced maternity, paternity and adoption pay
• Holiday – 28 days including bank holidays (33 for deputy/manager)
• Can‑Do Academy – instant access to further training and development
• Stream – claim early access to 50% of your wages as you earn them
• Share scheme – own a piece of The Works
• 24/7 support – partnership with Retail Trust Charity and Employee Assistance Programme
• Healthcare cash plan
• Long‑service awards, pension, life assurance, cycle‑to‑work scheme and optional charity giving

• Deliver exceptional service, spark conversations and help customers with their shopping missions
• Help customers discover new products and find the perfect gifts
• Keep the store well‑stocked, tidy, safe and welcoming
• Represent the brand as a brand ambassador on the shop floor
• Operate tills accurately and handle transactions with care
• Support with deliveries, stockroom organisation and product availability
• Follow all operational procedures, including health & safety and loss prevention
• Open and close the store securely, and support cash handling and store security (keyholder)
• Work collaboratively to meet store targets and KPIs
• Stay informed about promotions, products and services to help customers make informed choices

• Opening and closing the store
• Cashing up
• Carrying out management responsibilities while supervising staff when a manager isn’t present

• A passion for delivering great customer service
• Strong communication and interpersonal skills
• Team player with a positive, can‑do attitude
• Reliable, punctual and flexible to work varied shifts
• Comfortable using tills and handling cash
• Previous experience in customer service or hospitality
• Experience in a fast‑paced, high‑volume environment
• For keyholders: experience with store opening/closing and basic supervisory responsibilities

As a keyholder you receive an enhanced rate of pay and exposure to managing a store, providing an opportunity to grow confidence and develop career‑building skills.

To inspire reading, learning, creativity and play.

• Crafty – smart with what we’ve got
• Caring – heart in every action
• Can‑do – energy that gets it done

We promote diversity, inclusion and reasonable adjustments. Our roles are open to all, including under‑represented groups such as ethnic minorities, people with disabilities, carers and members of the LGBTQ+ community. We are open to discussions around working hours and flexible working and will support reasonable adjustments for interview if needed.