Retail Assistant; Opticians

About the role

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, helping customers on the shop floor by listening and understanding their needs to find the right product or service. You may greet customers on arrival, participate in pre-screening activities for an eye-test, and assist customers in finding eyewear solutions.

Your role within the team includes developing knowledge through our industry-leading ‘Step Into Optics’ training programme, which includes workshop-based learning and practical on-the-job experience.

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

• Passion for customer care
• Desire to learn

• Worked in a retail or clinical environment

• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Find out more s/rewards.

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.