Medical Intake Administrative Assistant

We are looking for a Medical Intake Administrative Assistant to join our team full-time. Primary objective s include facilitating seamless service delivery, ensuring appropriate staffing, and offering support and guidance to families, caregivers, and providers on the team.

• Provide information to families inquiring about our services in a clear, warm manner, while maintaining professionalism
• Obtain benefits information for each client and provide the detailed information to the guardian
• Follow up closely with each parent to ensure all documentation is received
• Maintain organized client files and records

• Advanced English Knowledge.
• Customer Service skills needed to handle the Family/Insurance interaction
• Organizational skills are essential to manage all the important documentation required in this position
• Proactivity and creativity are needed for this position; someone proactive would be a great fit
• Organization Skills and Attention to Detail:
  Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates
• Prioritization
  
  Skills:
  
  Ability to identify, establish, and assign priorities

• Google Suite:
  Google Drive, Corporate Gmail, Docs, Sheets
• Microsoft Office:
  Word, Excel
• Internal CRMs
• Hubstaff:
  Web App, Desktop App, and Hubstaff Tasks
• Whats App:
  Whats App Groups
• Zoom:
  Meetings and Breakout Rooms
• Competitive Pay in US Dollars
• Paid extra hours
• Time-Off Flexibility
• 100% Remote Work
• Opportunity to Grow

If you have experience in customer service or intake roles, we encourage you to apply!

• Mid‑Senior level

• Full‑time

• Administrative, Consulting, and Customer Service

• Health and Human Services and Medical Practices

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