Reservation Specialist Viventura

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Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! As the Operations team, our mission is to ensure smooth operations by providing outstanding quality of service and delivering prompt, accurate answers to stakeholders.

As our Peru Tour Operations Specialist, you will be responsible for diverse functions such as reservation management, account managing for current providers, and research for great new partners and experiences.

NOTE:

This is a hybrid position, therefore you must live in Cusco.

• Create reservations and manage trip operations.
• Check invoices, prepayments, and expenses.
• Maintain the main contact person role for service providers and tour guides.
• Negotiate with service providers to ensure highest quality standards and competitive pricing.
• Make decisions favoring cost‑efficiency without compromising quality.
• Find quick and cost‑efficient solutions to operational emergencies and support tour guides on the ground.

• Proficiency in Spanish and English.
• Prior operational experience in the tourism industry.
• High standards of quality and the ability to follow through.
• Strong problem‑solving skills and attention to detail.
• Excellent communication and interpersonal skills; a positive attitude and calm under stress.
• Tech‑savvy, comfortable with and curious about new technologies.
• Openness to feedback, eagerness to learn, improve, and grow.

• Proficiency in German or French.
• Prior operational experience in Peru or other Latin American countries.

• Freedom to be creative in achieving results.
• International & friendly working environment.
• Quarterly Social Days and Team Events.
• Work out of other offices in the Ventura network around the world.
• Opportunities to constantly learn and grow.
• Regular well‑being initiatives such as O3, satisfaction surveys, etc.
• Yearly 2‑week offsite, if we achieve our goals.
• Participation in the overall company's profits.
• Visit our Career Page for more insights into our office life.

Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR‑Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. We are committed that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

Mid‑Senior level

Full‑time

Management and Manufacturing