Member Services Representative; Overnight Shift

Future Opening:
Member Services Representative (Overnight Shift)

Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier organization.

• Complimentary Peak Results Gym Membership
• Customer Service & Service Delivery Training specific to Crunch Franchises
• Access to cross‑train into other positions (group fitness instructor, personal trainer, management training)

• Must have availability for overnight shifts 3-5 times per week
• Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
• Proficient reading and writing skills
• Computer Skills
• Current CPR AED certification

• Energetic and engaging personality
• Passion to help other people achieve and maintain health & fitness goals

• Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
• Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
• Check‑in and greet all members & guests with a smile and friendly service
• Facilitate guided tours and present amenity offerings to prospective members
• Execute membership sales to meet established sales goals and commission percentages
• Promote products, services, and special events on a consistent basis
• Operate Point‑of‑Sale system and be proficient in onsite technology
• Know club facility, services, and schedules
• Maintain a clean and organized work area and fitness floor
• Maintain and uphold company policies and procedures
• Maintain a professional disposition at all times

Submit your resume today for immediate consideration!

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Compensation: $10.50 - $12.50 per hour

Looking to combine work, fitness and fun? Join our crew! Crunch Fitness locations in South Mississippi (Hattiesburg, Petal, D'Iberville and Long Beach MS) are looking for energetic and enthusiastic team members who are passionate about health and fitness and being a positive influence in the fitness journey of our members. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals.

Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious fitness fun. For over 30 years we have been the industry pioneers of the "No Judgements" fitness philosophy. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, our signature HIIT Zone with numerous instructor‑led class options, an extensive and invigorating group fitness schedule of Crunch's signature classes such as Yoga Body Sculpt, Chisel, Absolution, The Ride, Zumba®, Body Web with TRX®, Belly Butt & Thighs Bootcamp and dozens more!

We are also host to post‑workout Relax and Recovery amenities with Hydro Massage® beds and chairs, tanning booths and smoothie bars at select locations.

What are you waiting for? Jump into fitness made fun today!

Are you over the age of 18 and possess at least a high school diploma? *

Are you currently CPR AED certified? *

How many years of Customer Service experience do you have? *

This position required overnight work between the hours of 10pm and 6am and between 3 to 5 days in a row. Can you meet this requirement? *

Are you looking to build a professional career, permanent part‑time employment, or short‑term temporary employment? *

Crunch offers various perks to its employees depending upon position such as a complimentary membership, employee discounts, and more.

• Complimentary Membership – Available to all Team Members for the duration of employment.
• Discounts on Accredited Certifications – Group Fitness & Personal Training Certifications
• Employee Discounts on Services & Products – Personal Training, Retail & Tanning Products

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'”