Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. This role is a seasonal Client Service Professional/Receptionist in a fast-paced, customer-focused environment.

We strive to continuously improve our business and are advancing with Block Next, a multi-year roadmap focused on innovation, client experience, and sustainable growth. We aim to elevate how we work, how we serve, and how we lead in our industry.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with the ability to use Microsoft Office.

The pay range for this position is listed below. Local minimum wage laws apply. Information is posted to provide applicants with potential earnings. Individual pay decisions depend on experience, education, skill, performance, and location. Benefits may include medical coverage, retirement plans, and other programs as applicable.

• Pay Range: $11.00 - $27.00 per hour.
• Sponsored job reference: #26594.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail