Key Account & Logistics Specialist

Neo Performance Materials Helps Build Technologies of Tomorrow

Neo is fast-forwarding the green energy transition by manufacturing the critical building blocks of modern, sustainable technologies. Our advanced industrial materials—including magnetic powders and magnets, specialty chemicals, metals, and alloys—enhance efficiency and performance in everyday products and next-generation innovations.

Neo operates three business segments:
Magnequench, Chemicals & Oxides (C&O), and Rare Metals. With a global footprint, we have eight manufacturing facilities across China, the United States, Germany, Canada, Estonia, Thailand, and the United Kingdom, along with a dedicated research and development center in Singapore. Join us in shaping a cleaner, more sustainable future.

Responsible for the following:

• Manage non-automotive accounts for C&O customers in North America, including arranging distribution of C&O products from Neo’s Warehouse in the GTO,
• Plan and track gallium and indium product shipments for Neo Performance Materials (ULC),
• Function as a backup/successor for the Sales & Procurement Manager - Gallium & Indium.

1. Key Account Management – C&O North America

• Develop a deep understanding of C&O North American customer accounts as the initial onboarding priority.
• Manage day-to-day sales activities, including order coordination, customer communication, and distribution from the GTO warehouse.
• Execute activities aligned with Key Performance Indicators set by the Director of Sales for the C&O group.
• Prepare, consolidate, and submit monthly reporting packages related to C&O sales and Ga logistics activities, ensuring timely, accurate in coordination with internal stakeholders.
• Conduct regular customer visits to strengthen relationships, identify opportunities, and drive profitable growth with existing accounts.
• Support business development initiatives for incremental sales within assigned accounts.

2. Gallium & Indium Logistics Coordination

• After demonstrating proficiency with C&O account management, collaborate closely with the High Purity Production Supervisor and the Plant Accountant at NPM Peterborough to plan and track outbound shipments of gallium and indium products.
• Coordinate domestic and international transportation, ensuring compliance with documentation, scheduling, and customer requirements.
• Complete required training in transportation and handling of hazardous materials.

3. Backup / Successor Responsibilities – Sales & Procurement (Gallium & Indium)

• Work directly with the Sales & Procurement Manager to gain expertise in regulatory and reporting requirements for transporting gallium-bearing materials across international jurisdictions.
• Learn and support the processes for receiving, validating, and settling incoming raw material shipments related to the gallium and indium business.
• Build the commercial, logistical, and analytical skillsets necessary to serve as a capable successor in this functional area.

• Proven experience developing business proposals that articulate a clear value proposition to key decision makers.
• Self-directed, results-oriented professional with strong technical aptitude and consultative sales capability.
• Demonstrated ability to understand customer needs, qualify opportunities, and drive profitable sales growth.
• Strong communication skills across multiple stakeholder levels, both internally and externally.
• High proficiency with Microsoft Office and the ability to learn internal business and ERP systems.
• Exceptional problem-solving, organization, and multitasking abilities.
• Strong interpersonal skills to collaborate with customers, leaders, cross-functional teams, industry organizations, and government agencies.
• Ability to manage workload effectively in a dynamic, minimally supervised environment.

• Relevant experience in account management, logistics, commercial operations, or technical sales preferred.
• Experience in metals, industrial materials, or specialty chemicals sectors is an asset (optional—include if desired).

• Prolonged periods sitting at a desk…