Contracts Administrator- WW & Sales

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management.

Reporting to the Senior Manager, Contracts, the Contracts Administrator plays a key role in supporting the Worldwide Renewals and Sales organization. You’ll provide commercial and contractual expertise for new and renewing License, Support, SaaS, Partner, and OEM agreements, ensuring alignment with Open Text standards. As part of the Support Contracts team, you’ll collaborate across departments to advise on contract terms and drive successful business outcomes.

This role requires strong analytical thinking, sound business judgment, and the ability to thrive in a fast-paced, team-oriented environment.

• Analyze complex situations and apply creative problem-solving to deliver results
• Lead resolution of contract-related queries, engaging stakeholders as needed
• Interpret and negotiate contractual clauses with existing and prospective customers
• Review deal structures, pricing, and commercial terms for revenue impact
• Draft and review support and renewal clauses in line with policy and standards
• Adapt priorities to meet evolving business needs
• Contribute to special projects and initiatives to improve contract processes
• Build strong cross-functional relationships to ensure alignment and drive outcomes

• Bachelor’s degree or diploma in business, contracting, or equivalent experience working with Sales, Renewals, or Procurement
• 1+ years of experience in contract negotiation and deal review, ideally in tech
• Familiarity with a wide range of agreements, including technology and partner contracts
• Strong attention to detail and commitment to accuracy
• Proficiency in Microsoft Office 365
• Excellent written and verbal communication skills
• Experience with international, government, or regulated contracts is a plus
• Ability to thrive in a dynamic, high-energy environment
• Multilingual skills are an asset but not required

Open Text is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At Open Text, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

Open Text's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.

At Open Text, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy…