Customer-Focused Service Advisor Position

Become a Service Advisor in Peterborough and enjoy a fulfilling role within a respected dealer group. Utilize your skills in customer service and administration to succeed in the automotive field.

This position includes welcoming customers, scheduling their vehicle services, and completing service job cards. You will also coordinate with the workshop and manage the logistics of courtesy cars. Strong communication and upselling skills are key to this role, as is experience in a main dealer environment.

Key Responsibilities:

• Meet and greet customers in the service reception

• Schedule vehicle bookings for service and repair

• Create and finalize service job cards accurately

• Obtain necessary authorizations for repairs

• Coordinate with workshop staff on job progress

Requirements:

• Proven experience in a main dealer setting

• Excellent customer service and sales skills

• Familiarity with software like RTC, One Link, and Kerridge is beneficial

• Administrative and organizational proficiency

• Strong commitment to customer satisfaction

Harness your customer service skills and journey into a rewarding service role.
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