Customer Service Representative at Billyard Insurance

Elevate your career as a Customer Service Representative with Billyard Insurance Group in Peterborough. Engage with clients, manage policy inquiries, and provide expert service to enhance client satisfaction.

In this role, you will act as the main contact for client inquiries while managing renewals and endorsements. Your expertise in insurance will guide clients and help them identify opportunities for enhanced coverage. You will work collaboratively with your team to ensure high-quality service and client satisfaction.

Key Responsibilities:

• Serve as the primary contact for client inquiries and support

• Assist clients with billing inquiries and policy processing

• Manage renewals and policy changes for existing clients

• Offer expert guidance as a trusted advisor

• Ensure compliance with all regulatory requirements

Requirements:

• Active insurance broker license (e.g., RIBO)

• Minimum two years in a service-focused role

• Strong knowledge of insurance products and compliance

• Proficiency in policy management systems

• High school diploma or equivalent

Join Billyard Insurance Group to leverage your customer service skills and insurance knowledge in a hybrid work environment.
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