Guest service representative

Job in Bancroft, Peterborough, Ontario, Canada

Listing for: Grail Springs Wellness Retreat

Part Time position
Listed on 2026-07-31

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service

Location: Bancroft

Education:

No degree, certificate or diploma
Experience:

No experience (will train)
Hotel, motel, resort
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Provide customer service
Make and confirm reservations
Answer inquiries and provide information to customers
Greet customers
Word processing software
Internet
Own transportation
Attention to detail
Fast-paced environment
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Flexible hours
As per collective agreement
Gratuities
Work Term:

Casual
Work Language:

English
Hours:

6 to 20 hours per week

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