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Citizen services officer; CSO government services

Job in Bancroft, Peterborough, Ontario, Canada
Listing for: Canada Job Bank
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Clerical, Customer Service Rep, Bilingual, Seasonal / Summer
Salary/Wage Range or Industry Benchmark: 60000 - 62400 CAD Yearly CAD 60000.00 62400.00 YEAR
Job Description & How to Apply Below
Position: Citizen services officer (CSO) – government services
Location: Bancroft

Service Canada based in Bancroft, ON is inviting applications from suitable candidates for the position of Citizen services officer (CSO) – government services who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Casual employment or Full time job. The candidate must work on the day shift from 08:30 a.m. to 16:30 p.m.

Employer Name
:
Service Canada
Position
:
Citizen services officer (CSO) – government services
No. of vacancies
: 1
Salary
: $30.88 hourly / 37.5 hours per week
Employment type
:
Casual employment, Full time
Location
:
Bancroft, ON

  • The candidate must determine the eligibility of those applying for benefits.
  • The candidate will be expected to gather information on issues such as the reason for job loss and availability for work.
  • The candidate must provide information to clients.
Job Requirements
  • The candidate should be fluent in English language.
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent oral communication skills.
  • The candidate must be flexible.
Experience and specialization
Computer and technology knowledge
  • The candidate must be familiar with Database software, MS Outlook, and MS Windows.
Additional information
Security and safety
  • The candidate must have a basic security clearance.
  • The candidate should be subjected to a thorough credit check.
Work conditions and physical capabilities
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should have an eye for details.
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