Customer Service Representative

Serve Sudbury holiday shoppers at the LCBO using POS and cash systems while delivering helpful, responsible customer service. Paid online training supports product knowledge.

As a Holiday Customer Service Representative, you will support customers in an LCBO retail store from November 16 through December 31, 2026. You will learn about wine, beer, cider, and spirits while helping make holiday shopping memorable. The role combines customer assistance, store operations, and seasonal campaign participation.

• Serve customers promptly and responsibly using POS and cash systems
• Ask for donations through the Spirit of Sustainability campaign
• Participate in Customer Experience and Postal Code Survey campaigns
• Receive inventory and replenish, face, and organize store products
• Lift cases up to 40 pounds while standing for extended periods

• Comfort supporting customers and working effectively with teammates
• Legal authorization to work in Canada with valid documentation
• Minimum age of 18 years
• Friday evening, weekend, and holiday availability
• English and French bilingualism is a bonus

Bring customer service, POS operation, and seasonal availability to the LCBO’s Sudbury holiday retail team.