Supervisor, Support Services

Position:
Supervisor, Support Services Department: AS Housekeeping Position Status:
Permanent Time Type:
Part time Non-Union

Location:

Peterborough, ON Language:
English Salary Range: $44.60 - $55.76 per hour

Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville. With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.

PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers. As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.

PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.

• A competitive total rewards package aligned with the position
• Pension plan with employer contributions for eligible roles
• Health, wellness, and lifestyle perks, including fitness memberships and travel savings
• On site gym 24/7 free to all employees
• Ongoing learning and development opportunities to support your growth

The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.

The Support Services Shift Supervisor is a member of the Environmental / Nutrition Services management team. This individual provides direction, leadership, support, and guidance in the day-to-day activities of the Environmental Services staff which includes Housekeeping, Waste and Linen Activities and the Nutrition Services staff. The Shift Supervisor facilitates the performance of all duties in accordance with Hospital and departmental policies and procedures, to ensure that all areas of the hospital are maintained in a clean and orderly condition and supervises all aspects of the patient meal services ensuring quality food, temperatures, and timely delivery.

This person will also be involved in planning and problem solving within the Environmental Services and Nutrition Services Department. The Supervisor acts with discretion within well-defined procedures/practices e.g. determine priorities; may deviate from established procedures/practice provided standards are met. Shift Supervisors act for the manager on a particular shift and are accountable for that shift’s operations.

Current membership with related association (Canadian Society of Nutrition Management, Food Handlers Certificate, Nutrition Management Certification or related courses preferred). Current membership with related association (Canadian Society of Nutrition Management, Food Handlers Certificate). Completion of OHA Housekeeping Supervisor’s Course, OHA Executive Housekeeper’s course.

WHO YOU ARE:

• Minimum two years’ experience as a supervisor, preferably in a health care setting, or equivalent education and work experience.
• Demonstrated knowledge of relevant regulations and legislation.
• Computer literacy skills including proficiency and knowledge of various computer programs including Microsoft Word, Microsoft Excel, Microsoft Outlook, PowerPoint, and Internet/Intranet.
• Interpersonal Sensitivity: demonstrated ability to understand and appropriately respond to the concerns of others, practicing active listening when interacting with…