Clerk Emergency

Position:
Clerk - 4, Emergency Department: AC Emergency Position Status:
Temporary (Fixed Term) Time Type:
Full time Temporary Contract End Date:  Union: OPSEU CLERICAL 345 (Ontario Public Service Employees Union Clerical 345)

Location:

Peterborough, ON Language:
English Salary: $30.66 - $32.90 per hour

THE PRHC DIFFERENCE:
Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville. With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.

PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers. As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.

PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.

• A competitive total rewards package aligned with the position
• Pension plan with employer contributions for eligible roles
• Health, wellness, and lifestyle perks, including fitness memberships and travel savings
• On site gym 24/7 free to all employees
• Ongoing learning and development opportunities to support your growth

The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation. Approximate # of hours: 37.5 hours Type of

Shifts:

Days, Evenings, Nights, Weekends & Holidays

Provides support to the Emergency Department team, working in all areas of the department to assist and coordinate unit functions allowing clinical staff to provide direct patient care. Clerical staff perform many functions in the department including registration, order entry, data audits and review, etc.

Successful completion of a Medical Office Support Staff Certification, or an equivalent combination of education and work experience. Previous Ward Clerk experience preferred.

• Demonstrated basic knowledge of the Microsoft office suite and good computer skills
• Demonstrated customer focused/driven attitude and positive customer philosophy
• Accurate keyboarding skills (40 wpm)
• Able to use standard office equipment including a computer, laser printer, label printer, fax machine, multifunction photocopier, calculator, and telephone. (Option to add other department specific equipment to the list)
• Demonstrated ability to maintain a high degree of confidentiality and follow current privacy regulations.
• Excellent written, verbal and listening communication skills
• Demonstrated ability to communicate effectively over the telephone, with patients/families, staff and physicians and the community
• Demonstrated ability to work independently and use good judgement when making decisions
• Demonstrated good team work skills and ability to work collaboratively and promote a positive attitude within the team
• Excellent organizational, problem solving and time management skills in a fast-paced environment
• Demonstrated knowledge of medical terminology and abbreviations
• Demonstrated ability to work with precision and accuracy with attention to detail
• Excellent interpersonal skills and demonstrated patience and flexibility to support multiple client demands
• Demonstrated commitment to supporting an inclusive, non-judgmental…