Clinical Director

EHN Canada is the nation’s largest private health network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to caring for our clients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing excellent, affordable and accessible care to all Canadians.

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Reporting to the Executive Director, the Clinical Director brings at least five (5) years’ experience of clinical leadership to an Outpatient virtual clinical team. The Clinical Director will have in-depth experience in the service provision of mental health and addictions treatment in an outpatient setting. The Clinical Director will provide oversight and clinical supervision to the clinical team in Substance-Use Disorder (SUD), Mood and Anxiety (MAP), Workplace Trauma (WT), After Care (AC) and other specialty programs.

The preferred candidate has proven and effective leadership and clinical skills including crisis management and de-escalation, a commitment to high quality care and patient safety. As well as a thorough understanding of measurement-based care and dedication to strong referent relationships.

• Provide direct clinical supervision to Clinical Managers, ensuring best practices in addiction treatment, mental health, trauma care, and early recovery aftercare.
• Collaborate with the National Clinical Team to develop and enhance clinical programs.
• Support the admissions process by offering clinical oversight and decision-making for complex cases as escalated by the Clinical Managers.
• Facilitate case conferences for complex clients when required.
• Work closely with Clinical Managers to ensure effective supervision, crisis intervention, and consistent communication for the clinical teams.

• Identify opportunities to develop evidence-based curricula and expand programs that align with the organization's mission and strategic goals.
• Identify gaps and opportunities in treatment services across Canada to better meet client needs.
• Provide in-house training and explore educational opportunities on clinical issues and best practices.

• Ensure clinical policies and procedures are in place to support high-quality decision-making and client care.
• Leverage outcome measurement practices to inform program adjustments and enhancements.
• Collaborate with Operations and Clinical Managers to audit clinical reporting and ensure compliance with regulatory standards.
• Participate in the development, implementation, and staff training on new policies and procedures.
• Work with the Operations team to drive quality improvement through change management strategies and the introduction of new processes.

• Oversee staffing levels and human resources in collaboration with Clinical Managers.
• Conduct annual performance evaluations and provide ongoing feedback, escalating performance issues to the Executive Director when necessary.
• Coordinate staff redeployment to maintain the appropriate skill mix.
• Maintain knowledge of provincial standards of practice, ethics, guidelines, and privacy legislation.
• Collaborate with the Operations Team on recruitment, staffing, and hiring.

• Foster strong communication and relationships with internal teams, external partners, and community stakeholders.
• Identify and inform the Executive Director of potential referral relationships to…