Senior Quality Assurance Inspector

Full-time

For our Waterloo and London locations. Take your career to new heights with Structube! We foster an inspiring work environment where collaboration and camaraderie prevail, whether working in our sto…

CA $80,472.00–CA$ yearly

Reporting to the Vice President, Sales and Operations, the District Manager is responsible for the overall performance of a district, including sales, profitability, customer experience and the leadership of management teams. The District Manager acts as a strategic leader and mentor to store managers, ensures consistent application of brand standards and serves as the primary link between the stores and head office.

• Implement business strategies aligned with Structube’s vision, objectives and sales targets;
• Lead, coach and develop store managers to build high-performing, engaged teams that are accountable for their results;
• Monitor and analyze key performance indicators (KPIs), including sales, conversion rate, average basket, sales productivity, payroll, discounts, refunds and other operational indicators;
• Identify trends and opportunities for improvement, and work with store managers to develop clear, measurable action plans to improve results;
• Ensure that stores meet their monthly sales targets, KPI objectives and established productivity expectations;
• Conduct regular store visits to assess sales performance, customer experience, team effectiveness, visual merchandising and operational execution;
• Ensure that store managers coach their teams effectively and consistently monitor individual and store performance;
• Ensure consistent application of company policies, procedures, standards and operational expectations across all stores;
• Oversee day-to-day district operations and provide support in resolving escalated customer situations;
• Ensure that merchandise management, inventory control and loss prevention are rigorously maintained in each store;
• Act as the key link between head office and in-store teams, ensuring effective communication and execution of company initiatives;
• Promptly address performance, policy non-compliance or compliance issues, in accordance with company policies and applicable legislation;
• Foster a strong culture focused on sales, accountability, coaching, collaboration, customer service and continuous improvement;
• Perform any other related duties, as required.

• A minimum of 7 years of retail experience, including 3 years in a store management or multi-store management role;
• Fluency in English, both spoken and written;
• Proven leadership skills and demonstrated experience in developing managers and maximizing the performance of multiple sales teams;
• Strong business acumen and ability to analyze performance indicators;
• Keen sense of organization, planning and priority management;
• Ability to influence, mobilize and manage change;
• Availability to travel regularly to stores within the district and to work according to operational needs, including some evenings and weekends;
• Valid driver’s licence and access to a vehicle, as the role requires regular driving between store locations within the district.

At STRUCTUBE, we believe in equal access to employment and the richness of the diversity of our employees!

Structube wants to offer its clients a wide range of modern edge home furniture at its best affordable prices! We help our customers rediscover their home, one room at a time. With over 80 stores nationwide and over 700 employees and counting, Structube's small family business has become a thriving retailer brand looking to transform its future retail markets. Join Structube and come experience working with our ambitious, dynamic and motivating team!