RQ- Technology Architect - Intermediate

Job Description

Ontario's Public Safety Radio Network (PSRN) is one of the largest and most complex public safety radio networks in North America. It covers approximately 750,000 km2 of area. PSRN serves more than 38,000 front‑line and emergency responders, such as police officers, fire service staff, and ambulance paramedics, providing the radio communications technology, equipment, and other resources they need to keep Ontarians safe.

Responders use this technology to communicate with their dispatchers and one another when responding to emergencies.

The Emergency Services Telecommunications Division (ESTD) under the Ministry of Solicitor General (SOLGEN) has undertaken an ambitious project to upgrade the PSRN system. The network will be modernized and made compatible with other networks in the country. A supplier has been selected to provide equipment and services, and ESTD is executing this large project in collaboration with other ministries and partners such as the Ministry of Health, Ministry of Natural Resources and Forestry, and the Ontario Provincial Police.

The project is governed by an empowered steering committee comprising leaders from all stakeholder entities. While detailed planning for implementation is underway, some work of different project work streams is also being executed. Key activities of the project fall under the categories of business analysis, vendor coordination, stakeholder management, training, organizational change management, project governance, radio resources acquisition and deployment, network design and design changes, radio site readiness (civil work included), planning and execution of transition from old to new network, service management, and more.

• Develop, recommend, implement and manage the technical architecture (hardware, software, database and communications) used for all or specific applications in a large, distributed cross‑platform environment.
• Identify relevant information and determine the environment to be used for development.

• Leadership experience in the development and implementation of technical architectures at the specified experience level.
• Extensive experience with at least three different platforms, operating systems, environments, database technologies, and communications protocols.
• Experience with middleware and gateways and knowledge of performance considerations in different environments.
• Experience in structured methodologies for the design, development and implementation of applications.
• Extensive experience in systems analysis and design in large systems environments.
• Knowledge and experience designing processes around ITIL and guiding others using this methodology.
• Experience translating business requirements into reporting needs.
• Experience preparing conceptual, logical and/or physical processes and data models.
• Experience developing, recommending, implementing and managing technical architecture.
• Experience using CASE tools and other software tools such as project management tools.
• Awareness of emerging technologies, trends and directions.
• Excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines.
• Experience in developing enterprise architecture deliverables (e.g., models) based on Ontario Government Enterprise Architecture processes and practice.
• Knowledge and understanding of Enterprise Content Management (Open Text ECM applications).
• Knowledge and understanding of information management principles, concepts, policies and practices.

• Extensive knowledge of P25 radio technology acquired through a minimum of eight (8) years of design and/or support, preferably in a Motorola environment.
• Minimum of five (5) years in a supervisory position managing and/or administering a P25 radio network.
• Hands‑on experience with voice and data encryption equipment such as KMF, KMF workstation and KVL.
• Hands‑on experience using Motorola Zone Watch, the Provisioning Manager software (PM) and Unified Event Manager (UEM) or equivalent.
• Proficiency in producing various…