Team Lead Store Operations

Position: Team Lead for Store Operations
Elevate store operations as a Team Lead with Follett Higher Education in Canada. Drive sales and support team dynamics to achieve a successful retail environment.
As a Team Lead, you will work alongside the Store Manager or Department Manager to oversee the pricing, receiving, and stocking of merchandise. This role involves tackling customer and staff concerns, ensuring seamless operations during the manager's absence, and maintaining a secure bookstore for team members and inventory alike.

Key Responsibilities:

• Coordinate merchandise receiving and pricing

• Optimize inventory stock for customer satisfaction

• Guide Team Members in accomplishing tasks

• Provide leadership as the acting manager

• Open and close the store following protocols
Requirements:

• 1-3 years of experience in a related field

• Associate Degree or equivalent education preferred

• Capable of lifting 25-50 pounds daily

• Proficient in basic computer tasks

• Must be available evenings and weekends
Utilize your leadership and operational skills to support Follett Higher Education in delivering outstanding customer experiences.
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