Assistant Manager for Follett Stores

Take a step forward in your career with Follett as an Assistant Manager, focusing on running retail store operations while enhancing customer satisfaction. This role combines management and service for campus community needs.

The Assistant Manager role involves collaborating with the Store Manager to manage college bookstores or convenience stores effectively. You will be responsible for supervising team dynamics, planning schedules, and training staff, ensuring high standards of service and compliance with merchandising protocols. This role is pivotal for creating an inviting shopping environment.

Key Responsibilities:

• Oversee work activities of sales team members

• Train and onboard new hires efficiently

• Engage with customers and address escalated issues

• Receive merchandise and manage inventory processes

• Handle cash register operations and banking tasks

Requirements:

• Associate's Degree or equivalent preferred

• 1-3 years in retail or bookstore management

• Required computer proficiency

• Strong skill in task prioritization

• Clear communication abilities both verbal and written

Utilize your retail insight and leadership skills to contribute to Follett's educational service mission.
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