Retail Center Customer Service Expert

Drive customer satisfaction as a Retail Representative at Purolator in Peterborough. Your friendly service and problem-solving skills will be crucial in enhancing customer relationships.

In this role, you will leverage 3-12 months of retail and customer service experience to ensure effective communication with customers and corporate partners. Duties include handling inquiries, problem shipments, and using technology to aid customer needs. Your professionalism and adaptability in a retail center environment are key to success.

Key Responsibilities:

• Serve customers efficiently and courteously on-site

• Resolve equipment and shipment challenges

• Build relationships with local management and staff

• Conduct cash reconciliation and oversee key control

• Communicate positively and professionally with others

Requirements:

• Minimum 3-12 months customer service experience

• Retail experience preferred

• Ability to lift up to 70 lbs and stand for extended periods

• Strong communication skills in both speaking and writing

• Proven responsibility and adherence to safety standards

Join Purolator as a Retail Representative in Peterborough and put your customer service skills to work.
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