FIKA Retail Leadership Position

Join FIKA in Peterborough as a Retail Experience Lead where your leadership will shine. Oversee operations, ensure compliance, and promote stellar customer service in a dynamic environment.

As the Retail Experience Lead, your responsibilities will include managing store openings and closings while supervising team members during shifts. Your strong knowledge of retail sales principles will empower you to educate staff and create a welcoming atmosphere for customers. You'll be essential in resolving issues and inspiring the team to deliver high-quality service consistently.

Key Responsibilities:

• Activate and deactivate alarm systems for security

• Provide top-tier customer service and build strong relationships

• Support team member training and development initiatives

• Encourage successful implementation of sales strategies

• Communicate key policy changes to the team

Requirements:

• Minimum 2 years of experience in retail

• Must possess a high school diploma or GED

• Proficient in customer service and cash management

• Required Provincial Cannabis Certification

• Ability to pass a background check

Bring your retail expertise to FIKA and lead a dedicated team towards excellence in service.
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