Assistant Store Manager at Follett

Elevate your retail career with Follett as an Assistant Store Manager, where you’ll support operations in a vibrant college bookstore or convenience store. Take charge of team schedules and ensure exceptional customer service.

As the Assistant Store Manager, you will oversee both full-time and part-time team members, train new hires, and create a welcoming shopping environment. Responsibilities also include auditing cash functions, merchandising, and ensuring that store policies are adhered to.

Your role is essential in driving a hassle-free customer service culture.

Key Responsibilities:

• Supervise daily sales team activities across shifts

• Schedule work hours for team members effectively

• Train new hires on store policies and operations

• Ensure compliance with merchandising and display standards

• Resolve customer inquiries and issues promptly

Requirements:

• Associate's Degree or equivalent preferred

• 1-3 years retail or bookstore experience required

• Supervisory experience is a plus

• Strong computer literacy necessary

• Excellent verbal and written communication skills

Master the art of retail leadership and customer service excellence at Follett.
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