Assistant Manager in Retail Operations

Become an Assistant Manager in Retail Operations at Follett, where you will help steer store management within a college bookstore or convenience store setting. Focus on training, customer engagement, and operational standards.

This role encompasses a variety of responsibilities from supervising a sales team to managing cash operations and ensuring compliance with merchandising practices. Your leadership will be pivotal in creating a customer-focused culture and meeting operational goals. You will be a crucial link between various support functions in the store.

Key Responsibilities:

• Supervise work activities of the sales staff

• Schedule and manage team hours for optimal coverage

• Train employees on company operations and policies

• Ensure adherence to merchandising and operational standards

• Resolve customer inquiries and foster a service-oriented culture

Requirements:

• Associate's Degree or equivalent preferred

• 1-3 years of retail/bookstore experience preferred

• Experience supervising staff desirable

• Required computer literacy for daily tasks

• Effective communication skills, both written and verbal

Lead store operations and enhance customer satisfaction at Follett as an Assistant Manager.
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