Customer Service Team Member at Michaels

Become a Customer Service Team Member at Michaels in Peterborough, ON. Provide exceptional customer experiences with efficient checkout, product location, and rewards program education.

This role focuses on retail and customer service to support shoppers. You'll engage customers in our rewards programs, ensure fast checkout, and assist with products throughout the store. Enthusiastic communication and adherence to company procedures will enhance customer satisfaction.

Key Responsibilities:

• Help customers locate products and solutions

• Provide fast and friendly checkout service

• Educate on the Rewards program and surveys

• Assist with Omni channel processes like BOPIS

• Participate in stocking and merchandise recovery

Requirements:

• Retail or customer service experience preferred

• Ability to stand long periods and move throughout the store

• Strong communication skills with a positive attitude

• Capability to lift heavy boxes and utilize ladders

• Willingness to work nights and weekends

Bring your customer engagement skills and passion for service to create memorable shopping experiences at Michaels.