Retail Service Team Member - Michaels

Join the Michaels team as a Retail Service Team Member in Peterborough, ON. Engage customers, manage checkout processes, and assist with product inquiries for a rewarding retail career.

As a part of the customer service team, you'll provide shoppers with guidance and swift solutions during their shopping journey.

Your role includes executing cash handling, educating customers on rewards programs, and assisting with store processes like BOPIS. A commitment to compliance and store standards is crucial.

Key Responsibilities:

• Engage customers on rewards programs and surveys

• Execute cash handling and fast checkout processes

• Support merchandise recovery and stocking duties

• Assist with in-store and online shopping processes

• Promote a positive and respectful environment

Requirements:

• Previous retail or customer service experience preferred

• Ability to stand and move throughout shifts

• Strong interpersonal skills with a commitment to service

• Capability to lift heavy items when necessary

• Willingness to work varied shifts including weekends

Utilize your retail and customer service experience at Michaels to create a welcoming atmosphere where creativity thrives.