Field Service Engineer

Hours: Monday to Friday 40 hours per week

Posted Date: November

If you are interested in any of our positions, please apply by sending us an email with your CV and covering letter to

Eastern Forklift Trucks are a highly experienced Materials Handling Equipment (MHE) company, with over 13 years of experience delivering forklift solutions across Suffolk, Cambridgeshire and Norfolk. Eastern has been acquired by Bennie Equipment Ltd, an award winning and leading MHE provider in the Midlands that share core values on raising standards within the industry and delivering the same great customer service to all.

Bennie Equipment is part of The Bennie Group (BENNIE), a family run business with over nine decades of history operating in a range of industry sectors.

Eastern Forklift Trucks are looking for experienced Field Service Engineers to join our fast paced and growing equipment solutions business based in the East of England. Equipped with modern, fully fitted service vehicles and equipment, the role will be responsible for the commissioning, maintenance and servicing of equipment and plant machinery in the field.

• Responsible for commissioning, maintenance and servicing of equipment and plant machinery.
• Repair, maintain, and service forklift trucks
• Repair or replace faulty parts
• Report to Service Co-ordinator for scheduled work
• Maintain and develop relationships with Customers
• Follow Service Team procedures.
• Adhere to site Health & Safety requirements.
• Follow and maintain Eastern Forklift Trucks company, business and team objectives.
• Pursue personal development of skills and knowledge necessary for effective performance of the role and attend training courses as required.
• Adhere to the companies Quality and Compliance responsibilities, and policies and procedures.
• Adhere to Health & Safety responsibilities and procedures

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

• NVQ in Mechanical Engineering (or equivalent)
• Knowledge of Forklift trucks
• Analytical with an eye for detail
• Excellent communications skills
• Professional and strong interpersonal skills
• Able to work to tight deadlines
• Flexible and willing to contribute by helping others
• Courteous, friendly and tactful
• Experience in materials handling industry or similar
• Good working knowledge of PDA and Protean
• Knowledge of mechanical machinery

• Personable
• Problem Solving
• Good Customer Service
• Presentable