Community Case Manager

Join the City of Peterborough as a Community Case Manager. This temporary full-time role emphasizes empathetic, person-centered support in social services to help participants achieve their goals.

As a Case Manager, you will be instrumental in supporting social assistance participants through comprehensive assessments and action plans. Collaborating with various service partners, you’ll provide wrap-around support while navigating complex social systems. Your focus will include housing stabilization, crisis management, and conflict resolution, helping individuals reduce barriers and enhance their stability.

Key Responsibilities:

• Conduct comprehensive assessments for social assistance participants

• Develop personalized action plans to achieve client goals

• Liaise with community agencies and service partners

• Provide wrap-around support and systems navigation

• Maintain thorough documentation and manage financial entitlements

Requirements:

• Minimum two-year diploma in Human Services

• At least two years of experience in social services

• Experience with Trauma-Informed Care and Strengths-Based approaches

• Eligibility for registration with Ontario College of Social Workers is an asset

• Strong skills in coaching and counseling in diverse contexts

Leverage your expertise in social services to empower individuals and foster stability as a Case Manager in Peterborough.
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