HIS Specialist

MCH, 452 Old Street Rd, Peterborough, NH 03458, USA

Join our dedicated team at Monadnock Community Hospital nestled in the heart of the beautiful Monadnock Region in NH as a Health Information Specialist. In this role, you will play a crucial role in maintaining and monitoring all release of information functions for both our hospital and physician offices. Your responsibilities will include organizing and scanning documents into our Document Capture Workstation daily, ensuring timely and efficient record processing.

Additionally, you will analyze records for completeness, contributing to our commitment to high-quality patient care. This is a great role for a detail‑oriented individual. We offer competitive compensation and excellent benefits, including health insurance, retirement savings plan, lifestyle spending account, fitness reimbursement, tuition reimbursement and more within a supportive, community‑minded environment that values work‑life balance and professional growth. Take the next step in your career with us and make a meaningful impact in a community that cares.

• Complete requests within 24-48 hours in compliance with NH state and federal laws.
• Ensure proper authorization for each request.
• Keep correspondence files updated.
• Re-bill quarterly.

• Input advance directive information into the computer.
• Prepare advance directives for scanning.
• Receive and verify daily discharge records from all units.
• Ensure records are received within two days of discharge; report delays to Supervisor.
• Verify patient identification on each document.
• Organize documents in correct date sequence, ensuring 97% accuracy.
• Retrieve and scan records timely, achieving 98% accuracy.
• Maintain scanner setup for optimal image quality.
• Prepare documents for scanning by removing non-scannable items.
• Identify and flag pages needing rescanning.
• Place completed batches for indexing.
• Clean the scanner daily.

• Index documents to the correct encounter and document type with 99% accuracy.
• Split, merge, insert, and append documents appropriately with 98-99% accuracy.
• Write indexed batches to the appropriate queue.
• Review work queues daily to ensure timely processing.
• Select and review records for missing elements and assign deficiencies accurately.
• Answer physician questions and monitor the reanalysis queue.

• Adhere to safety practices, report accidents/hazards, and maintain equipment as per hospital policies.

• File patient records daily using the terminal digit filing system.
• Log records accurately on the computerized tracking system before filing.

• Answer telephone calls promptly (within three rings) and respond to inquiries immediately.

• Uphold the values of MCH: Compassion, Collaboration, Honesty, and Respect.

• Other duties as assigned.

This is a full time Monday-Friday onsite position.

Competitive salary based on experience.

• Health insurance
• Vision coverage
• Flexible spending accounts
• Life insurance
• Short and long-term disability insurance
• Accident and Critical Illness insurance
• Identity theft insurance
• Retirement savings plan
• Lifestyle spending account
• Free membership to local gym
• Generous paid time off plans
• Opportunities for professional development and training
• Positive work environment with a supportive team and opportunities for growth

A great place to live, work, and play. One of the best things about working at Monadnock Community Hospital is that you get to live in a community that offers an amazing quality of life. The state of New Hampshire consistently ranks in the Top Ten of all American states for its overall quality of life. Towns are small and friendly here, crime is low, schools are good, and the air and water are clean.

Balance meaningful work with a great life. Here in the Monadnock Region, you can enjoy a standard of living that is hard to match anywhere. Let’s start with our mountain for which we are named. Around the 3,165 foot Mount Monadnock with 100-mile views are forests, woods, lakes, and protected rivers providing abundant opportunities for hiking, biking, kayaking,…