Sr Systems and Database Technician - Peterborough, NH

Sr Systems and Database Technician

Location:

Peterborough, New Hampshire, United States

Shift: 1st Shift

New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us.

Our HiTech, Peterborough NH, division is looking for a Sr Systems and Database Technician who will be able to design, support, and maintain IT/computer systems for corporate multi‑site IT departments. This cross‑divisional role is to support project and system needs for the company technology goals. This role implements both division‑specific and company‑wide strategic solutions using company‑wide standards. You will perform divisional support for our servers, personal computers, IoT, operational technology and help desk.

This is a varied position that includes maintaining our equipment server and personal computer equipment, as well as assisting with internal phone system and cell phone support. Acting as our subject‑matter‑expert, you will troubleshoot issues in relevant technology areas.

• Design, perform and document appropriate tests for the operating system, hardware or software upgrades to ensure error‑free deployment into production.
• Document computer network and communications per company policy and procedures.
• Maintain various system or network flows and process maps.
• Develop and maintain operation procedures, recovery procedures and user documentation.
• Schedule and perform software and hardware improvements, upgrades, patches, security updates, reconfiguration and purchase processing for Corporate IT projects.
• Train personnel in user departments in any specific procedures necessary to use their assigned equipment.
• Maintain technology expertise.
• Assist Information Systems Management with special projects as directed.

• CCNP, VCP/VCAP, MCSE, or similar level system and/or network certifications preferred.
• Advanced to Expert / SME level in Server support, PC and workstation support, phone system administration, storage, Windows server administration, VMWare/vCenter/VDI Horizon, Veeam server and Veritas client backup.
• Advanced to Expert / SME level - solid understanding of foundational concepts required for networking (VLANs, IP subnets, Routing).
• Proficient to Advanced level in Powershell/multi‑tool and type of scripting or coding experience preferred.
• Cloud computing environment experience preferred.

• Bachelor's degree in Computer Science or Information Technology preferred; or equivalent work experience.
• Ten + (10+) years' experience in related field of work.
• Five + (5+) years' experience with HP / IBM / Lenovo / Dell hardware platforms.
• CCNP, VCP/VCAP, MCSE or similar level system and/or network certifications preferred.

• Able to sit for prolonged periods working at a computer.
• Ability to travel domestically as needed (occasional).
• Must be able to physically move, lift and install personal computers, servers and peripherals (up to 50lbs) when necessary.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

NH Ball Bearings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex including sexual orientation or gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.

Reasonable accommodations may…