Receptionist, Administrative​/Clerical

Main Atrium Receptionist - Care Quality Department, Peterborough City Hospital

This is an exciting opportunity to join the established Patient Experience Team delivering exceptional customer service. You should have excellent communication skills and will act as receptionist for patients, visitors and staff at the Main Atrium, projecting a professional, helpful manner and ensuring complete confidentiality at all times. You will provide face‑to‑face assistance, advice and information and offer administrative support within the Patient Experience workstream.

Work schedule:

30 hours per week. Must be flexible and able to work on a rotational shift basis (including weekends and bank holidays). Shift options include 06:30‑14:30, 13:00‑21:00, 09:30‑17:30.

Responsibilities include:

• Acting as Receptionist for patients, visitors and staff in the Main Atrium Reception area.
• Providing face‑to‑face assistance, advice and information while maintaining professionalism and confidentiality.
• Offering administrative support within the Patient Experience workstream.

Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.

Please see the attached detailed Job Description Person Specification for more information regarding this role.

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