Medical Records Clerk; Bank

Provide flexible administrative support to the Medical Records Department, ensuring accurate management, storage and confidentiality of patient records in line with hospital policies and information governance standards.

13th March 2026

We are seeking a reliable and organised Medical Records Clerk to join our bank team and provide flexible administrative support to the Medical Records Department. This role helps ensure the accurate management, storage and retrieval of patient medical records while maintaining the highest standards of confidentiality and data protection.

You will support the day to day operation of the Medical Records service, helping clinical and administrative teams access records when needed and contributing to efficient hospital operations. This flexible role is ideal for individuals who can work on an ad hoc basis to support periods of increased activity or staff absence.

Medical Records Administration

• Retrieve, prepare, track and file patient medical records accurately and efficiently
• Ensure records are available for clinics, admissions and clinical staff as required
• Maintain accurate record tracking systems
• Scan, upload and electronically manage patient documentation where required
• Support records archiving and secure disposal processes in line with policy
• Identify and report missing or incomplete records promptly

Confidentiality and Information Governance

• Handle all patient information in strict confidence
• Comply with Data Protection legislation and Information Governance requirements
• Ensure secure handling, storage and transportation of medical records at all times

Service Support

• Provide administrative support to the Medical Records Department during periods of increased activity, staff absence or service demand
• Respond to requests from clinical and administrative teams in a timely manner
• Assist with departmental audits and data checks when required
• Work collaboratively with colleagues to support efficient service delivery

Flexibility

• Work shifts on an ad hoc basis according to departmental needs
• Demonstrate flexibility in working hours and duties as required
• Undertake reasonable additional duties consistent with the role

• Maintain strict confidentiality and information governance compliance
• Demonstrate professionalism, integrity and attention to detail
• Work independently while contributing positively to team objectives
• Maintain knowledge of relevant policies, procedures and legislation
• Complete mandatory training and participate in supervision or performance reviews where applicable
• Location: The Hamptons Hospital, Cygnet Road, Peterborough, PE7 8FD
• Work Pattern: On-site

• Strong organisational and time management skills
• Effective written and verbal communication skills
• Ability to prioritise workload in a busy environment
• Good computer and keyboard skills
• Ability to work independently and as part of a team
• Experience working with confidential or sensitive information
• Flexible and adaptable approach to work
• Strong attention to detail and accuracy
• Right to work in the United Kingdom
• Experience working in a private healthcare environment
• Previous administrative experience
• Knowledge of electronic patient record systems
• Understanding of Information Governance and Data Protection principles

• GCSE or equivalent (preferred)
• Company pension
• Free parking
• On-site parking
• Private medical insurance
• Sick pay

At The Hamptons Hospital, we’re on a mission to provide patients with a better way to experience healthcare, one that offers fast, personalised care and delivers the best possible response to their health concerns. Combining clinical excellence, innovation and personalisation, we aim to set a new standard for health and wellness in Cambridgeshire and the surrounding areas, as we build a state-of-the-art hospital from the ground up.

We review applications on a rolling basis and aim to respond within 10 days.

Applicants must have the right to work in the United Kingdom.

By applying, you consent to The Hamptons Hospital processing your personal data for recruitment purposes. Information will be stored securely and retained in line with our data retention policy.

Fill in the form to apply. We will be in touch with you as soon as possible about the next steps.