Receptionist, Administrative​/Clerical

The role is that of a receptionist working within a busy GP surgery. The practice offer in house training to develop those with less experience of working within a primary care setting. The working hours will be 17.5 hours per week:

Monday 8.00am-12noon

Tuesday 8.00am-12.30pm

Friday 2.00pm - 6.30pm

Our first priority is to look after our patients, by assisting them at the reception desk and on the telephone. Other administrative duties are also included in the role

The Old Fletton Surgery is a busy practice with 8 GPs, 5 nurses, 2 HCA's and a team of administrative staff. We are a friendly supportive practice, who is looking for the right person to work with us.

Greet patients and visitors to the practice.

Book in patients and visitors in line with practice appointments and visitors procedures.

Respond and/or redirectall patient and visitor requests accordingly.

Ensure computerisedappointment system is up-to-date.

Booking, amending andcancelling patient appointments.

Completing E-litequestionnaire for patients over the telephone

Distribution of completed prescriptions/medications

Answering incomingtelephone calls, ensuring calls are documented and redirected accordingly.

Ensure up-to-datemaintenance of both computerised and manual filing systems (i.e. patientnotes).

Obtaining medical records from the records roomas and when requested

Chaperoning when requested to do so

Stocking up of consulting rooms

Scanning lettersreceived into patients computerized medical records

Photocopying

Loading/emptying thedishwasher

This job description isnot exhaustive and may be adjusted periodically after review and consultation.

You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Work safely at alltimes in accordance with Legislative requirements and Practice Policy and Procedures

• Good interpersonal and communication skills are essential for this post
• Basic IT skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.