Custody Administrator

Custody Team Administrator

As a Custody Team Administrator within the Offender Management Unit at HMP Peterborough, you will play a vital role in supporting the prison's offender management processes. Working within a busy and fast‑paced environment, you will provide accurate administrative support, manage sensitive information, and undertake specialist training in sentence calculation to help ensure legal compliance and the smooth running of custody administration.

This is an excellent opportunity for an organised and detail‑oriented administrator looking to develop specialist knowledge within the justice sector.

HMP Peterborough is the UK’s first purpose‑built prison to house both men and women on the same site. With high levels of physical security, it provides needs‑led personal development services tailored to both populations. As a resettlement‑focused establishment, it offers a wide range of educational, vocational and behavioural programmes, alongside workshops, accredited training and employment opportunities that build practical skills for release.

The site also includes dedicated healthcare, family services and faith facilities to support overall well‑being.

• Administer court processes, including reviewing court warrants and prisoner attendance at court.
• Complete specialist training in sentence calculation and become licensed to carry out HMPPS sentence calculations.
• Maintain accurate records, filing systems, and confidential offender information.
• Liaise with internal departments, courts, probation services, and external stakeholders.
• Monitor deadlines, produce management information, and support reporting requirements.
• Manage shared inboxes, telephone enquiries, and provide administrative support to the Offender Management Unit.

• Previous experience in a fast‑paced administrative role.
• Excellent attention to detail with the ability to work accurately under pressure.
• Confident using Microsoft Office applications, particularly Word and Excel.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent verbal and written communication skills.
• Able to work both independently and as part of a team while handling confidential information professionally.
• Enhanced Level 2 + Enhanced DBS (processed via site VCP).

£26,227.50 to £31,050.00 depending on experience

37.5 hours per week

Monday – Friday

Free meals (if applicable) and parking. Access to our on‑site gym and subsidised gym membership. BUPA healthcare scheme. Life assurance. Many more!

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.