Customer Order Management Administrator

Customer Order Management Administrator – 6‑Month Contract (PAYE £13.49 per hour) –

Location:

Peterborough (Hybrid – Full time 37.5 hours a week, 3 days onsite per week, including one team day) –

Start Date:

August 2026

Our client is looking for a Customer Order Management Administrator to join their busy team in Peterborough on a 6‑month contract. If you are organized, accurate and enjoy keeping operations running smoothly behind the scenes, this role offers a great opportunity to build experience in a fast‑paced order management environment.

This hybrid position gives you a balance of home and office working, with three days onsite each week (including one collaborative team day), plus occasional workshops, audits and meetings.

• Process customer orders with accuracy and speed.
• Allocate parts to orders within internal systems.
• Prepare export/shipping documentation to keep orders moving.
• Handle data entry including customer set‑ups and credit/debit updates.
• Create internal reports for the team.
• Maintain and cleanse data to ensure system accuracy.
• Spot process improvements and share ideas with your Supervisor.

• 98% order entry accuracy.
• 24 orders / 90 lines processed daily.
• 85% of service requests completed within 4 hours.
• Confidently supporting 14 countries.
• Escalating issues quickly and keeping workflows smooth.
• Contributing to continuous improvement.

• Experience in order management or strong transferable admin skills.
• Confidence with repetitive tasks and high‑volume processing.
• Solid MS Office skills.
• Strong attention to detail and ability to follow established processes.

• Secondary education or equivalent experience.
• Drives results – consistent, reliable performance.
• Communicates effectively – clear and professional.
• Customer focus – supporting positive outcomes.
• Self‑development – eager to learn and grow.
• Order life cycle knowledge.
• Customer support understanding.
• Order processing expertise.