Cardiology Specialist Administrator

To assist with the management and provision of an efficient and comprehensive administration support for the Specialist Nurses in Rapid Access Chest Pain and Heart Failure within the Cardiology Department.

To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team. Assist the Cardiology Lead Nurseto  develop and support the team on the range of competencies required.

Significantly contribute to the delivery of Trust standards for booking and administration procedures.

Ensure information is recorded on all systems ina timely fashion, escalating any breaches and updating pathways.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality ismaintainedat all times.

Manage andmaintainthe

Cardiology Nurse led Clinic diary and waiting lists ensuring appointment slots are fully utilised and bookedin accordance withthe Trust Patient Access Policy

Accurate recording of information

Timely distribution of letters and information, both for Trust and external organisations.

Ensure all administrative processes are adhered to within the speciality team.

To respond to general enquiries to the department

Register referrals onto department computer systemin accordance with Trust and National Booked Admissions Programme procedures.

Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.

Utilise Medway, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors when required.

Accurate filing of information

Following feedback from staff, public and patients at our three hospitals we have agreed our shared values for the Trust. From a long list of values, staff selected the most important ones.

How we staff live to these values will be through our ‘personal responsibility framework’ - which outlines how staff are expected to behave.

The Trust board will monitor and review how the Trust performs against the values on a regular basis, to ensure we provide the best possible patient care.

Following The Formation Of North West Anglia foundation Trust In April 2017, Our Operational Functions Across Our Hospitals Merged To Form Five Clinical Divisions

The clinical divisions are key to our service delivery and are led by a triumvirate comprising of a Divisional Director, Divisional Nursing Director, and Divisional Operations Director.

For further details / informal visits contact:
Name:
Lindsay Simkins

Job title:

Admin and Pathway Co-ordinator Cardiology Email address:  Telephone number: