Admin Officer

Location:

Peterborough, PE1-1EJ Monday-Friday 9am-5pm Pay rate: £12.86ph

If you're someone who enjoys keeping things moving, delivering a "right first time" service, and bringing calm, clarity to busy working days, this is a great opportunity. Our Client is hiring an Admin Officer to support the smooth running of courts and tribunals in Peterborough-helping progress cases and supporting the wider team with accurate, customer-focused administration.

• Preparing papers, files and court/tribunal documentation for hearings, meetings and proceedings
• Updating and maintaining records on an in-house computer system, including data input
• Handling post opening and dispatch, general photocopying and filing
• Booking and organising meeting rooms, preparing agendas, joining instructions and handouts
• Drafting standard letters and correspondence, and taking minutes/notes according to guidelines
• Clerking civil and family courts, tribunals and hearings-ensuring materials are up to date
• Supporting listing and rota activities, checking files, and assisting court users with enquiries
• Communicating with relevant parties to schedule and serve documents, including payment handling where required
• Checking and verifying documents, records and returns against procedures and quality standards
• Producing basic statistical analysis reports and straightforward financial processing when needed
• Working with your team to support Team Information Board (TIB) meetings and continuous improvement

• Strong customer service skills, with the confidence to interact politely and helpfully face-to-face, by phone and in writing
• A careful, accurate approach to administration, records and documentation
• The ability to follow guidelines and instructions-while using discretion and initiative within set processes
• Comfort with problem-solving using lean techniques, escalating complex issues to a team leader/supervisor
  
  Solid computer skills to complete your day-to-day work effectively
• Flexibility to support ad-hoc tasks and other local office needs as required

• You may have regular contact with court/tribunal users, including members of the Judiciary and the legal profession.
• If you're successful in your application a Basic DBS will be required as part of the on-boarding checks with Brook Street.

Our Client would welcome your application-Peterborough-based and team-focused.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.