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Customer Success Mgr./ CSM

Customer Insights Analyst: Drive Service Improvements

Job in Peterborough, Cambridgeshire, PE1, England, UK
Listing for: ACCENT housing
Full Time position
Listed on 2026-05-09
Job specializations:
  • Business
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 39795 GBP Yearly GBP 39795.00 YEAR
Job Description & How to Apply Below
ACCENT housing in Peterborough is seeking a Business Insights Specialist to analyze customer data and drive service improvements. The successful candidate will manage feedback, produce actionable insights, and enhance the customer experience. A salary starting from £39,795 per annum is available for those who meet the requirements. Potential applicants should have experience with BI tools, customer satisfaction surveys, and data analysis.

The role offers a chance to make a significant impact in a national organization committed to equality and customer focus.
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