Data Centre IFM Technical Manager

Job Overview To provide site-based leadership and day-to-day operational control of integrated facilities management at an assigned data centre. Reporting to the Data Centre IFM Operations Manager, the postholder is accountable for safe, compliant and resilient operation of local critical electrical and mechanical infrastructure; effective delivery of engineering maintenance, change, incident response and technical assurance; and coordinated delivery of supporting soft services.

The role implements estate-wide standards locally, manages site teams and service partners, maintains accurate operational evidence and escalates material safety, compliance, resilience, asset and commercial risks to the Data Centre IFM Operations Manager.

• Lead day-to-day IFM and engineering operations at the assigned data centre, implementing the technical governance framework, standards and controls set by the Data Centre IFM Operations Manager.
• Control local HV/LV electrical systems, mechanical infrastructure, UPS, standby generation, cooling, BMS, EPMS, fire detection and suppression systems through competent teams and specialist partners.
• Ensure plant is operated and maintained in accordance with statutory requirements, manufacturer recommendations, client standards, Mitie procedures and approved site instructions.
• Plan, coordinate and verify preventive, predictive, condition-based and corrective maintenance, managing defects, backlog and operational risk.
• Exercise stop-work authority where activity presents unacceptable risk and escape significant technical, compliance or service-continuity concerns promptly.

• Maintain local operational readiness and ensure site arrangements support critical business services and agreed availability requirements.
• Maintain, brief, test and validate approved EOPs, SOPs and MOPs, submitting required changes through the estate governance process.
• Coordinate local change and outage planning, confirming dependencies, competence, resources, rollback arrangements and operational readiness before submission or execution.
• Lead the initial site response to incidents, stabilise operations, activate escalation and recovery arrangements, and provide accurate updates to the Data Centre IFM Operations Manager and client representatives.
• Support root cause analysis, implement corrective and preventive actions, share lessons learned and verify sustained closure.
• Maintain, exercise and improve site emergency response and business continuity arrangements.

• Maintain site compliance with the Electricity at Work Regulations, PUWER, LOLER, PSSR, the Regulatory Reform (Fire Safety) Order and other applicable requirements.
• Control permit-to-work, isolation, switching, risk assessment and safe systems of work in accordance with approved authority matrices and procedures.
• Confirm that site personnel and contractors hold current competence, authorisations, training and certification for assigned tasks.
• Complete site inspections and assurance checks, support internal and external audits, and close findings within agreed timescales.
• Maintain accurate local risk registers, compliance records, technical actions, statutory evidence and dashboard inputs.

• Maintain accurate asset, condition, criticality, maintenance and defect information for the site.
• Identify local asset risks, obsolescence, capacity constraints and lifecycle needs, developing evidence-based recommendations for estate investment planning.
• Coordinate operational review, commissioning, documentation, training and handover of plant changes, replacements and projects before acceptance into service.
• Use CAFM, BMS, EPMS and available analytics to monitor performance, identify deterioration and improve maintenance decisions.

• Coordinate cleaning, waste, reception, landscaping and workplace support services at the site, ensuring activities do not compromise safety, security or resilience.
• Monitor service standards, access arrangements, contamination controls, working practices and escalation requirements appropriate to a critical environment.

• Control assigned site budgets, purchase requirements and expenditure within delegated authority, escalating forecast pressures and commercial risks.
• Manage day-to-day performance of engineering and soft-service…