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Customer Success Mgr./ CSM HelpDesk/Support Technical Support Customer Service Rep

Education Tech Customer Success Champion

Job in Peterborough, Cambridgeshire, PE1, England, UK
Listing for: Juniper Education
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
An educational technology company in Peterborough seeks a proactive Customer Success Manager to enhance customer retention and satisfaction. The role involves directly engaging with customers who may be considering cancellation, addressing their concerns, and promoting the value of the platform through tailored solutions. Ideal candidates will have experience in Customer Success or Account Management, excellent communication skills, and a strong analytical mindset.

Join a dedicated team at a forward-thinking organization committed to improving educational outcomes.
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